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Terms and Conditions

Terms and conditions

YORK Cookery School courses & classes

TERMS AND CONDITIONS

YORK Cookery School will use all reasonable endeavours to provide cookery courses of high quality that are both enjoyable and value for money. These terms and conditions have been written to ensure that there are no misunderstandings that could detract from your enjoyment of our courses. Please take time to read them carefully.

Reservation, Payment & Cancellations

The full cost of a YORK Cookery school course will be paid at the time of booking. A full refund will only be made where you cancel a course no later than 28 days prior to the date of the commencement of the course. If you wish to cancel your booking, you must do so in writing by either e-mail or post to YORK Cookery School. If you cancel within the 28 day period prior to the start of your course, YORK Cookery School will be entitled to reallocate your place without prejudice to the obligation to repay the fees. We recommend that you consider insurance cover if you are concerned about needing to cancel for any reason.

We reserve the right to cancel or change the date of a course where it is impractical for a course to run effectively, and issues that we will take into consideration in reaching this decision will be staffing, equipment, attendance levels and any other matters that affect the operation of the course. We will use all reasonable endeavours to give you 14 days notice of a course being cancelled. In the event of a course being cancelled, YORK Cookery School will allocate a place on a replacement course or repay any fees received in respect of the course which has been cancelled.

In the event that the course instructor is unable to attend a course due to illness or other matters beyond our control, we reserve the right to run the course using a deputy in their place.

Subject to these provisions, all bookings are non-refundable. If you wish to change the date of your course, we will be as flexible as possible but this is a matter for our discretion and will depend on the circumstances, and we cannot guarantee that you will not have to cancel your place on the course.

Please note that vouchers are non-refundable in all circumstances. The provisions given above with regard to cancellation also apply, to the effect that a voucher will be reduced in value by 100% if cancellation is given within 28 days of the commencement of a course.

Terminations

We reserve the right to terminate the class for any customer, without reimbursement of fees, if the customer is found to be disruptive to other customers and/or the instructors, or is found to behave unlawfully in any way prior to or during the course. Cooks of all ages and experience are welcome on the courses, but we reserve the right to ask a customer to leave a course if they are behaving in an irresponsible manner.

If you, or we, are forced to terminate your attendance during the course, your course fees will not be refunded to you.

Timings

Please note that the timing details for each course given on our website and other publicity materials are approximate, and given for guidance only.

Health and Safety

The equipment used in the cookery school kitchen, and the cooking techniques involved on a course pose certain hazards. Please follow the course instructor’s guidance on hygiene, handling any equipment and on any technical procedures very carefully. Most of the course will be spent standing (although there is seating available should you choose to rest). Please wear comfortable non-slip shoes ensuring toes are covered, and casual lightweight clothing. Aprons will be provided, but please remove any watches, jewellery or other items of loose clothing that may cause inconvenience and ensure that long hair is tied back

Please advise us at the time of booking of any dietary requirements or food allergies you have.

Cooks of all ages and experience are welcome on the courses, but we reserve the right to ask a guest to leave a course if they are behaving in an irresponsible manner.

We expect you to report and pay for any careless damages and breakages to YORK Cookery School equipment where appropriate.

Excessive drinking and the use of illegal drugs are not permitted.

Personal Property

You should not bring any items of special value onto the YORK Cookery School premises. YORK Cookery School will not accept responsibility for the loss of any personal possessions, neither do we accept liability for personal injury except as imposed by statute. YORK Cookery School will not be liable for any loss suffered by you resulting from any event which is beyond the reasonable control of the YORK Cookery School.


Prize draw terms & conditions

  1. The promoter is: YORKCakes LLP (OC379339) t/a YORK Cookery School whose registered office is at Heworth House, Melrosegate, Heworth, York, YO31 0RP
  2. The competition is open to residents of the United Kingdom aged 16 years or over except employees of YORKCakes LLP t/a YORK Cookery School and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
  3. There is no entry fee and no purchase necessary to enter this competition.
  4. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  5. Route to entry for the competition and details of how to enter are via http://facebook.com/YORKCookerySchool
  6. Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
  7. Closing date for entry will be 31st August, 31st December & 31st March each year. After this date the no further entries to the competition will be permitted.
  8. No responsibility can be accepted for entries not received for whatever reason.
  9. The rules of the competition and how to enter are as follows: If you are subscribed to the YORK Cookery School newsletter, you will automatically be entered into the draw. The draw is run termly and is drawn on the 1st September, 1st January and 1st April each year. By subscribing to our newsletter, during a promotional period, you will be entered into that term’s draw and any thereafter.
  10. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoters control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  11. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
  12. The prize is as follows: 2 places on a YORK Cookery School workshop (value up to £220) subject to availability. The prize is as stated and no cash or other alternatives will be offered.The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
  13. Winners will be chosen at random by software, from all entries received and verified by Promoter and or its agents.
  14. The winner will be notified by email and on Twitter/Facebook within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  15. The promoter will notify the winner when and where the prize can be collected / is delivered.
  16. The promoters decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  17. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  18. The competition and these terms and conditions will be governed by [English] law and any disputes will be subject to the exclusive jurisdiction of the courts of [England].
  19. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrants prior consent.
  20. The winners name will be available 28 days after closing date by emailing the following address: info@yorkcookeryschool.com
  21. Entry into the competition will be deemed as acceptance of these terms and conditions.
  22. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to YORK Cookery School and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found here.
  23. YORKCakes LLPs decision as to those able to take part and selection of winners is final. No correspondence relating to the competition will be entered into.
  24. YORKCakes LLP shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage.
  25. YORKCakes LLP also reserves the right to cancel the competition if circumstances arise outside of its control.
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